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eCustomer Care provides support to internal and external customers for the Distributed Software Web (DSW) applications and the Passport Advantage Program.

For assistance with the above, please use the eCustomer Care contact information listed below for your region or country.

For IBM Software Product Information, Technical and Product Support requests or updates, please access the IBM Support main page at IBM Support

eCustomer Care is a single point of contact for internal and external customers questions related to the IBM DSW Web applications.

Questions regarding access, registration, software download, media access, reporting functionality, and the navigation of the DSW web sites should be directed to eCare.